Any channel. Any time. Turn online visitors into real leads.
Live chat, text, Messenger, video and Facebook Marketplace for your dealership or service-based business
The ETS difference? Live agents who listen
Live chat agents who answer what the customer asks without being pushy or aggressive.
Today’s online shoppers demand quick support and instant information. That’s why many customers opt for live chat instead of phone or email.
But way too often, automated scripted responses or unresponsive agents produce customer chat experiences that end in frustration.
Here’s the thing: customers care more about getting answers or having issues resolved than anything else.
And if your chat doesn’t answer questions thoroughly and personally, you’re likely missing out on one of the best ways to grow your business and build loyalty