Any channel. Any time. Turn online visitors into real leads.

Live chat, text, Messenger, Google Business Messages and Google Vehicle Marketplace for your dealership or service-based business

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The ETS difference? Live agents who listen

Live chat agents who answer what the customer asks without being pushy or aggressive.

Today’s online shoppers demand quick support and instant information. That’s why many customers opt for live chat instead of phone or email.

But way too often, automated scripted responses or unresponsive agents produce customer chat experiences that end in frustration.

Here’s the thing: customers care more about getting answers or having issues resolved than anything else.

And if your chat doesn’t answer questions thoroughly and personally, you’re likely missing out on one of the best ways to grow your business and build loyalty

Live chat agents are an extension of your business or dealership. We believe every customer deserves the same timely, consistent and personalized experience whether they’re online or at your business.

That’s why ETS agents are the best in the business – they anticipate the needs of your shopper, start conversations, hook customers and keep people talking without resorting to pushy or aggressive tactics.
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Want to join in the conversation in real time?

Connect shoppers to your sales team instantly with Live Join™

1

Talk to Customers in Real Time

Live Join™ is the ONLY live chat system that lets anyone on your team join or take over a conversation via chat or text in real time. Joining is seamless. Just click a link sent by the live agent and start talking directly to your customers.
2

Customers Love Answers

Customers need information, fast. Live Join™ helps customers get real answers, real fast – directly from you or your sales team without awkward transitions or long, frustrating wait times. Included on every ETS live chat solution.
3

Take Conversations On-the-Go

Not in your office? No problem. Take over the live chat as it’s happening via chat, text or FB Messenger. Works on both desktop and mobile, so you make sales faster and never miss another opportunity no matter where you are.

Every lead. Every channel.
Every time.

Drive leads right to your door. No matter which ETS solution you choose, we’ve got you covered.

ETS Live Chat

Our live chat agents greet visitors, get them talking and collect the valuable information you need to work the lead and close deals faster.

Best-in-Class Agents

ETS live chat agents anticipate questions and listen to what shoppers really need. With seamless handoff in real time via chat or text, you’ll have real conversations with the most qualified shoppers.

Connect. Communicate. Collect

Your virtual sales team engages visitors and collects name, email, phone, what product/service they’re interested in – or any other information you need to drive in-store traffic quickly and seamlessly.

Features-Rich Tech Platform

With features like visitor monitoring, text messaging, FB Messenger, layered chat and mobile invitations, you’ll never miss an opportunity to talk to serious buyers when they’re already engaged.

Focused on Results

Make every conversation count. Observe chats or join the conversation as it’s happening. Get ongoing reports that give you key info, so you make the most out of every lead and opportunity.
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ETS BDC

Need a better way to turn shoppers into buyers? Let our Live Call Center handle all your inbound leads and convert them into appointments.

Book More Appointments

Too many sales are lost because no one follows-up with customers ready to buy. Improve every interaction and never miss an opportunity to follow-up with your most qualified leads.

We’re There When You’re Not

Think of us as an extension of your business – a virtual sales team that captures valuable information from leads 24/7/365. No more mishandled conversations. Just professional, personal service.

No Scary Tech

Let’s face it. Most sales teams aren’t as tech savvy as your consumer. Our agents make it easy for your team to focus on what they do best…close deals in person with only the most qualified shoppers.

Make More Money

We get it. You’re under the gun to get results. Fast. We know exactly what to do and say to drive customers to your business so you close deals and make sales more quickly and cost-effectively.
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NEW! ETS Full Access

A fully-featured chat platform that gives your in-house sales or service team all the tools they need to chat with and manage customers 24/7/365.

For Your Team

Handle all incoming web chat, text message and FB Messenger easily via desktop or mobile using your own in-house sales or service teams. Answer questions. Get more leads. Drive appointments.

Easy. Effective. Get Results Fast

ETS Full Access is an out-of-the box solution that’s simple, reliable and doesn’t require special tech or software. You can even push chats to your current CRM. See results in days…not weeks.
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Customer Testimonials

SansoneJrs66AutomallLogowithMitsubishi
“By far the best chat service I have ever worked with. I am always surprised (and pleased) by the number of leads I get daily. I added my other dealership and have told other dealers!”

Paul S.

Sansone Jr’s 66 Automall
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“Engage to Sell is a great way to keep business flowing while you’re off the clock.”

Korey B.

Internet Manager, Parkway Motors
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“Engage to Sell’s 24-hour response team is great at converting chats into appointments.”

Greg K.

Internet Sales Manager, Puente Hills Toyota
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“ETS agents go into an in-depth conversation with our customers to provide my BDC with quality, ready-to-buy leads.”

JD De Lios

Client Care Director, Metro Honda & Metro Acura

Ready to turn live chat leads into sales?

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